Skip to content
Événements Berger-Levrault
  • Home
  • Solutions
    • CARL | Berger-Levrault
    • COBA | Berger-Levrault
    • INFOSILEM | Berger-Levrault
    • SOFE | Berger-Levrault
  • Upcoming Events
    • Annual conference
    • Conference
    • Summit
    • Trainings
    • Webinars
    • Workshop
  • My Account
  • 0,00 $ 0
  • Home
  • Solutions
    • CARL | Berger-Levrault
    • COBA | Berger-Levrault
    • INFOSILEM | Berger-Levrault
    • SOFE | Berger-Levrault
  • Upcoming Events
    • Annual conference
    • Conference
    • Trainings
    • Summit
    • Webinar
    • Workshop
  • About Us
  • Member Registration
  • My Account
  • General FAQ
  • Contact Us
  • Français
  • English
0,00 $ 0 Menu Close
  • Français

Events

  • About Us
  • Member Registration
  • My Account
  • FAQ
  • Contact Us
[oceanwp_search]
  1. Home>
  2. Cancellation and refund terms

Cancellation and refund terms

ANNUAL EVENTS

It is possible to cancel your registration; however, given the complexity and costs incurred in the planning of the event, we must receive a cancellation notice no later than September 4, 2020, defined as the “cancellation date”.

To cancel your registration, you must send Berger-Levrault a written notice to the following address: InfoCanada@berger-levrault.com. Your registration will be cancelled and if you are eligible for a refund it will be processed within 10 to 30 business days.

Cancellation before the cancellation date

If you cancel your registration prior to the cancellation date, Berger-Levrault International ltée, or one of its affiliated entities (hereinafter “Berger-Levrault”) will reimburse you for any amounts submitted.

Cancellation after the cancellation date

Any cancellation made after the cancellation date will not be eligible for a refund.  It is possible to substitute the registered person with another participant; however, you must inform us in advance and provide us with their contact details (name and job title) so that we can make any necessary adjustments.

Cancellation after the start of the event

If the event has started or ended, you will have to pay the full cost of the event.

ONLINE AND IN PERSON TRAINING

It is possible to cancel your registration; however, given the complexity and costs incurred in the planning of the training, we must receive a cancellation notice no later than 24 hours before, defined as the “cancellation date”.

To cancel your registration, you must send Berger-Levrault a written notice to the following address: InfoCanada@berger-levrault.com.

Your registration will be cancelled and if you are eligible for a refund it will be processed within 10 to 30 business days.

Cancellation before the cancellation date

If you cancel your registration prior to the cancellation date, Berger-Levrault International ltée, or one of its affiliated entities (hereinafter “Berger-Levrault”) will reimburse you for any amounts submitted.

Cancellation after the cancellation date

Any cancellation made after the cancellation date will not be eligible for a refund.  It is possible to substitute the registered person with another participant; however, you must inform us in advance and provide us with their contact details (name and job title) so that we can make any necessary adjustments.

Cancellation after the start of the event

If the event has started or ended, you will have to pay the full cost of the event.

For example, if you were registered for a half-day training on one of our products but you did not attend the training online or in person and you want to cancel your registration after the training is over, you will have to pay the full amount of the half-day training cost which is $450, despite your absence.

FREE WEBINAR

You can cancel your registration at any time.

To cancel your registration, you must send Berger-Levrault a written notice to the following address: InfoCanada@berger-levrault.com.

PAID WEBINAR

It is possible to cancel your registration; however, given the complexity and costs incurred in the planning of the webinar, we must receive a cancellation notice no later than 24 hours before, defined as the “cancellation date”.

To cancel your registration, you must send Berger-Levrault a written notice to the following address: InfoCanada@berger-levrault.com. Your registration will be cancelled and if you are eligible for a refund it will be processed within 10 to 30 business days.

Cancellation before the cancellation date

If you cancel your registration prior to the cancellation date, Berger-Levrault International ltée, or one of its affiliated entities (hereinafter “Berger-Levrault”) will reimburse you for any amounts submitted.

Cancellation after the cancellation date

Any cancellation made after the cancellation date will not be eligible for a refund. It is possible to substitute the registered person with another participant; however, you must inform us in advance and provide us with their contact details (name and job title) so that we can make any necessary adjustments.

Cancellation after the start of the event

If the event has started or ended, you will have to pay the full cost of the event.

For example, if  you were registered for an hour-long webinar on one of our products but you did not attend the training online and you want to cancel your registration after the training is over, you will have to pay the total amount of the half-day webinar cost which is $450 despite your absence.

Berger-Levrault Canada
2130, boulevard Dagenais Ouest
Suite 200
Laval, Québec  H7L 5X9

Contact Us

BLAINVILLE
1 866 420-5585

LAVAL
514 251-2622

QUÉBEC
1 866 780-1400

Other websites

  • Berger-Levrault
  • INFOSILEM

Berger-Levrault Newsletter

Contact Us

BLAINVILLE
1 866 420-5585

LAVAL
514 251-2622

QUÉBEC
1 866 780-1400

© Berger-Levrault [oceanwp_date]
  • Mentions légales
  • Modalités d'annulation et de remboursement
  • Aide et accessibilité
×
×

Cart